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Frequently Asked Questions (FAQ)

What is the structure of my project folders?

Once connected to the FTP (check your email for the details!) you will see 2 folders, 'conf' and 'yourprojectname'. 'yourprojectname' will be an empty auto generated project. All your media, apps, locales, urls, templates should be inside that folder.
The 'conf' directory is holding your WSGI file, this folder is not editable but you can contact us if you need some adjustements.

What should I set for the TEMPLATE_DIRS in settings.py?

The TEMPLATE_DIRS directive should be set to /home/project/project
For instance if you signed up with the project name is 'myproject' then it should be '/home/myproject/myproject'

How can I serve static files? Whats the MEDIA settings?

The static files are directly served with Apache HTTP server, all you need to do is to have a 'media' folder in your project folder with all the CSS/javascript/static files.
Something like '/home/yourproject/yourproject/media'

I cannot see the CSS/Media of the Django Admin, what should I do?

If you are unable to see the Django's Admin CSS or Javaascript then you need to set ADMIN_MEDIA_PREFIX to 'admin_media' in your settings.py